Common WorkflowsUpdated May 2026

Record a Customer Payment

How to record a payment you have received against an invoice.

Access:OwnerAdminUser

Overview

When a customer pays an invoice, follow this workflow to record it in Tetri Copilot. This keeps your accounts receivable accurate and updates your financial dashboard.

Step-by-Step: Record a Payment

  1. 1

    Go to Revenue โ†’ Invoices.

  2. 2

    Find the invoice that was paid.

  3. 3

    Click the Actions menu (three dots) on the invoice row.

  4. 4

    Select Record Payment.

  5. 5

    Enter the amount received.

  6. 6

    Set the payment date (the date the money arrived).

  7. 7

    Select the payment method (bank transfer, cash, etc.).

  8. 8

    Optionally add a reference number from your bank statement.

  9. 9

    Click Save Payment.

  10. 10

    The invoice status updates to Paid (full payment) or Partial (partial payment).

  11. 11

    The customer balance and your dashboard metrics update automatically.

Related Articles

Was this article helpful? ยท